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‎01-30-2020 08:20 AM

HP Recommended
Product: HP all in one desk top 22''
Operating System: Microsoft Windows 10 (64-bit)

ENVY 6252 printer won't connect to internet and I get message that cartridges can't be used until enrolled in instant ink.

I was enrolled and I somehow fell out of the system. I have uninstalled all soft ware and unplugged power. will it reboot to factory defaults? 

1 REPLY 1

‎02-03-2020 09:25 AM

HP Recommended

@cdd2343, Welcome to HP Support Community!

 

To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

I have sent you a private message, reply to the message with your details.

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.

 

Keep me posted.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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