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‎08-29-2022 08:34 PM - last edited on ‎08-30-2022 05:58 AM by Retired

HP Recommended
Product: HP ENVY 5055 All-in-One Printer
Operating System: iOS

HELP! My printer didn't come with any setup cartridges. I couldn't bypass it myself, so can you please help me bypass the setup cartridge screen of hell? This is my second printer I bought because the last one didn't work due to uncompatible operating systems for the software, so can you please message me the instructions on how to get rid of the problem setup cartridge free? (P.S. I already bought ink for it)

1 REPLY 1

‎08-31-2022 01:09 PM

HP Recommended

Hi @AlRappa2344,

 

Welcome to HP Support Community!

 

To bypass the message on the printer the only option left is to perform an OOBE reset and re-initialize the printer. 

 

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device. 
 

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer. 

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.

 

Let me know if this helps.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!


ANAND_ANDY
I am an HP Employee

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