My HP 1510 connected to imac is not printing after an update in imac software. Please help...

[PNM1]

Have an imac running on Monterey 12.7.6 (recently updated) After the updation , the hp1510 printer connected to it do not print. It says waiting for printer to be ready. I have done all possible trials as explained in HP website. Please help. The driver of the inkjet is HP inkjet 9 driver 2.18.0. My email id is [edit] you. Warm regards

[Sneha_01]

Hi @PNM1 

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

I'm sorry to hear you're having trouble printing after the macOS update on your iMac. Here's a step-by-step guide to help resolve the issue with your HP DeskJet 1510 printer not printing after the update:

1. Check Printer Connection

Ensure that the printer is properly connected to your iMac, whether via USB or network connection:

• USB Connection: Ensure the USB cable is securely plugged into both the printer and the iMac.
• Network Connection (if applicable): If it's a wireless printer, verify that both your printer and iMac are connected to the same Wi-Fi network.

2. Reset the Printing System

Sometimes, issues after a macOS update can be fixed by resetting the printing system. This will delete all printers from the system and you can add them back.

Follow these steps to reset the printing system:

• Go to the Apple menu () > System Preferences > Printers & Scanners.
• Right-click (or Control-click) in the printer list on the left side and select Reset printing system.
• Confirm the reset when prompted.
• After resetting, you will need to add the printer back:
  • Click the + button to add your HP printer and follow the on-screen instructions.

3. Reinstall the Printer Driver

It's possible that the macOS update caused a conflict with the printer driver. Reinstalling the printer driver can often resolve this.

Here's how to reinstall the driver:

• Go to the HP website and download the latest driver for your HP DeskJet 1510 model:
  • HP Printer Drivers for macOS: HP Support
  • Select your macOS version (Monterey) and download the appropriate driver.
• Uninstall the current driver:
  • Go to System Preferences > Printers & Scanners, select your printer, and click the minus (-) button to remove it.
  • Use the HP Easy Start tool to uninstall the old drivers or follow any instructions given during the installation of the new drivers.
• Reinstall the downloaded driver and then add your printer again via Printers & Scanners.

4. Check Printer Queue

Sometimes a stuck job in the print queue can cause the printer to be stuck in a "waiting" state.

• Go to System Preferences > Printers & Scanners > Open Print Queue.
• If there are any jobs in the queue, try to cancel them.
• After clearing the queue, try printing again.

5. Update macOS and Printer Firmware

• macOS Update: Check if there are any further updates available for your macOS by going to System Preferences > Software Update.
• Printer Firmware: Check if there's any available firmware update for your printer from the HP support website.

I hope this helps.

Take care and have a good day.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Rachel571

HP Support

[PNM1]

Thank you rachel. I have done all that what you have said. But the printer is NOT printing. The imac OS after updation is Monterey 12.7.6. Is there anything else that you can suggest.....?? Thanx once again....

[Sneha_01]

Hi @PNM1 

I'm sending out a private message to assist you with the next course of action. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.

Hope this helps! Keep me posted for further assistance.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Rachel571 

HP Support