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HP OfficeJet 5255 All-in-One Printer

Until yesterday my 5255 HP printer was fine.  Now all it does is print page after page of gibberish.  I have uninstalled HP Smart and reloaded it, but nothing has changed. 

2 REPLIES 2
HP Recommended

                 Hello pastorterryk,  

 

 

 

 

44.9.2759152.2 MBDec 2, 2021Download

 

 

 

Download the driver above

 

Procédure : Download the driver :

 

I haven’t written to turn on the printer yet, so it’ s off

 

 

 

 

 

Procédure :           

 

You have to uninstall the old driver in the Windows Control Panel, in "Programs and Features", then right click on the printer line, "remove".

Delete all occurrences that you will find in: Program and Program X86, then, in the Control Panel, right click on your old printer

(If it is still there, chances are it is no longer there) the "Remove" if it is present.

Restart the PC. Connect the printer to the power supply, turn it on, then connect a USB cord 1) on the PC side,    2) on the printer you

Connect to USB, during installation ONLY when prompted.( Towards the end of the installation).

Start installing your printer, by right-clicking on the Setup. driver exe installed, installed ''en

as administrator'', let the printer install itself, at the end, restart the PC.

To create a shortcut on the Windows desktop, (to have access to your printer), open the Windows Control Panel, right click on the icon of your

new printer, create a shortcut, yes, on the desktop.

A new shortcut has been created on the Windows desktop.

Open the Windows desktop, left-click on the new shortcut that has been created,

A printer menu appears (See below) with "ink levels", possibility : print, scan, fax, scan,    and fax.

If it works, you can delete the old shortcut on the Windows desktop.

 

Bernard42_0-1677172584281.jpeg

 

 

 

*Turn on your printer, print a test page, by clicking on "Customize your Printer",

''Print a test page''.

That's it, your printer is working again.

 

             * Click on YES button  to say thanks,

             * Click on the button Accepted Solution if the question is answered.

             *   Please contact me to inform me of the result.

 

                  Best regards,

                       

                          

Bernard42.
HP Recommended

mine is doing the exact same, was fine, printed off one page, was fine, now like you say its gibberish, 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.