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‎01-31-2023 04:32 AM

HP Recommended
Product: HP ENVY 4520 All-in-One Printer

My HP Deskjet 4560 control panel is blank, printer will not turn on or reset. I've tried unplugging and it has not made a difference. Prior to this, I kept getting random print outs with the sheets you scan when you put a new ink cartridge in, also a message about fax's which I've never used! Any other advice gratefully received. Thank you

Category:
1 person had the same question
3 REPLIES 3

‎01-31-2023 05:01 AM

HP Recommended

 

      Hello @JK995, 

 

You must reset your printer to the factory configuration:

https://www.youtube.com/watch?v=1t8S_U8aTlk

 

Excellent Day.

 

 

 

 

Bernard42.
How to Reset your HP Printer | HP Printers | HP Support
How to Reset your HP Printer | HP Printers | HP Support
youtube.com/watch?v=1t8S_U8aTlk
This video is updated https://youtu.be/rcTbESknC3s Learn how resetting your printer can often resolve common printer problems. Follow the steps in the order shown to be successful. For other helpful videos go to https://youtube.com/hpsupport. More support options for your HP device are available ...
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‎01-31-2023 07:23 AM

HP Recommended

Hi Bernard,

 

Thanks for the tip, I've tried this and it hasn't worked. Any other ideas please?

 

Excellent day to you too

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‎01-31-2023 08:30 AM

HP Recommended

 

             Hello@JK995, 

 

Click on this link and let yourself be guided:

 

https://www.youtube.com/watch?v=S-CPCeZte48

 

     Excellent Day

         .

   

     

         

 

 

 

Bernard42.
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