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‎05-04-2020 11:47 AM

HP Recommended
Product: HP Envy 5532
Operating System: Microsoft Windows 10 (32-bit)

After losing the printer on the network I updated with the latest software and driver from HP Support. Printer connected fine but I can no longer get the option for double sided printing HP ENVY 5532. Can anyone help?

2 REPLIES 2

‎05-04-2020 11:51 AM

HP Recommended

Hi,

Try following below version of the HP Print and Scan Doctor Utility by selecting your printer:

http://ftp.hp.com/pub/printers/hppsdr/patches/HPPSdr.exe

 

Be sure to restart your PC and allow the utility to complete the process, then check for any difference.

 

Please let me know the results,

Shlomi



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‎05-05-2020 04:04 AM

HP Recommended

Gone round in a full circle again. It is saying software and set up complete but I think it may be necessary to completely uninstall and then re-install or the generic 5530 driver doesn't include the double sided feature on this 5532.

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