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Envy 6032e

When I try to power on the printer, it always just starts blinking every single light. Yesterday I got it finally set up but then the HP app said always that the printer was offline so I removed it and now it doesn't even let me to connect. 

1 ACCEPTED SOLUTION

Accepted Solutions
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Hi @COMHack20,

 

I'd like to help!

 

To assist better -

  1. What device are you using the printer with, a Windows computer, Mac, Android or an iPhone? 
  2. What is the status of the wireless light on the printer, steady or blinking?
  3.  I would like to know, is your router set to work on 2.4 GHz network or 5 GHz network band

Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Yes" on the bottom right to say “Thanks” for helping

View solution in original post

3 REPLIES 3
HP Recommended

Hi @COMHack20,

 

I'd like to help!

 

To assist better -

  1. What device are you using the printer with, a Windows computer, Mac, Android or an iPhone? 
  2. What is the status of the wireless light on the printer, steady or blinking?
  3.  I would like to know, is your router set to work on 2.4 GHz network or 5 GHz network band

Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Yes" on the bottom right to say “Thanks” for helping

HP Recommended

Uh, nothing anymore. I already put it back into the box and returned it. But we ordered a new, better HP printer 🙂

HP Recommended

I respect your decision.

 

If you need further assistance feel free to reach out to us.

 

Have a great day ahead!

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.