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- Printer Setup, Software & Drivers
- My HP Envy4520 printer will not align correctly…

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11-06-2022 10:25 AM
I did everything I could think of, I turned off the printer and back on, I unplugged it and turned it back on. It just won’t align after I went to setup->tools->align printer. It won’t print correctly- it waits to print on the paper about an inch or two after it has already started printing. It won’t align correctly even after multiple tries. If you could help me solve this problem that would be great!
11-17-2022 05:46 AM
Hi @DallinK
Welcome to the HP Support Community.
Don't worry I'd like to help you out. Let me ask you a few questions in order to assist you better.
Did you make any changes to your printer?
Have you tried checking with a different ink cartridge?
Are you using HP genuine ink cartridges?
It looks like the alignment is not successful due to which you have issues using the printer.
You have to complete the alignment process in order to skip the alignment page printing.
Try few steps recommended below.
Turning the printer off, and then on again might resolve Alignment issues.
Turn the printer on, if it is not already on.
Wait until the printer is idle and silent before you continue.
With the printer turned on, disconnect the power cord from the rear of the printer.
Unplug the power cord from the wall outlet.
Wait at least 60 seconds.
Plug the power cord back into the wall outlet.
NOTE:
HP recommends connecting the printer power cord directly to the wall outlet.
Reconnect the power cord to the rear of the printer.
Turn on the printer, if it does not automatically turn on.
The printer might go through a warm-up period. The printer lights might flash, and the carriage might move.
Wait until the warm-up period finishes and your printer is idle and silent before you proceed.
Aligning the ink cartridges correctly aligns the printhead with the printer. Align the printer from the printer control panel, then evaluate the results.
Make sure to load the input tray with plain, white paper.
On the printer control panel, swipe the display to the left, and then touch Setup.
Touch Tools.
Swipe up on the display, then touch Align Printer.
An alignment page prints.
Wait for the alignment page to fully eject from the printer.
NOTE:
Before a print job, the printer automatically extends the output tray extender. Do not push in the output tray extender until the print job is complete.
Lift the scanner lid.
Place the alignment page with the print side down on the scanner glass. Position it according to the engraved guides around the glass.
Close the scanner lid, then touch OK
The printer aligns the ink cartridges.
Try to print again.
You may refer to this document here.
Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
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