• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Do you need the WPS PIN to connect your printer? Click here for tips and tricks!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
HP Recommended
HP J4660
macOS 10.15 Catalina

My HP J4660 printer stops to print and scan after installed Mac OS Big Sur. I can't reinstall, because system saids that "This volume does not meet the requirements for this update", I've reseted the printing system on MacOS and installed with System drivers, but I can't print anymore. The job goes to the queue, and desapear after just a second. The Scaning function is not available too, but with a software called VueScan from Hamrick Software (www.hamrick.com) the scanning function works.

Error on Mac Book Air.jpg

2 REPLIES 2
HP Recommended

Drivers appear to be outdated, tried multiple remedies recommended in forums. Please provide a fix, or I will be forced to share HP negligence on as many social media platforms as I can find. Thank you.

HP Recommended

I have exactly same issue with CP2025dn

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.