My HP Office Jet Pro 8025e All-in-One Printer says the driver is no longer installed ... where do I

[CarnahanTom]

I have an HP OfficeJet Pro 8025e All-in-One Printer that is now out of warranty.

It is telling me that the driver is no longer installed. I just want to download the driver and re-install it. I cannot find the driver link. There are tons of videos and "troubleshooter" apps that don't work, but no link to just reinstall the printer,

There is no Tech Support number that I can find to talk to a human and ask where to get the driver. I refuse to buy a new printer and will buy an Epson or other brand before I buy another HP. 

Does anyone have a Tech Support number for HP where I can speak to a human for 2 minutes?

[ferRX]

Hi @CarnahanTom 

Please install driver for your printer with HP Easy Start:

>> https://ftp.hp.com/pub/softlib/software13/printers/HPEasyStart/COL96741/HPEasyStart_16_8_12.exe

Also you can contact HP Support in the next options:

• Contact HP+ Support
• https://support.hp.com/us-en/help/hp-plus
• HP Support Services
• >> https://www.hp.com/us-en/shop/slp/consumer-support-services/hp-smartfriend

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

Best regards,

ferRX.

[CarnahanTom]

The problem I have is that my printer is directly connected to an Ethernet cable.  The "HP Easy Start" app is only setting my printer up for a wireless connection, and that is very slow in my situation.

Would you know how I can install a driver that can connect my printer to my wired network?  

[ferRX]

Hi @CarnahanTom 

Ok, if that doesn´t work then use HP Smart and enter the Ethernet address from the printer.

There is a box in the upper right side in HP Smart to add an Ethernet connected printer.

Also follow steps from the next video:

>> https://www.youtube.com/watch?v=d8GT18sjZdY&ab_channel=HPSupport

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

Best regards,

ferRX.