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‎11-01-2018 11:08 AM

HP Recommended
Product: CP1025nw
Operating System: macOS 10.14 Mojave

Just updated my MacBook and now my awesome HP printer (CP1025nw) doesn't work at all :(.  I confirmed that my printer was compatible according to HP's list here: https://support.hp.com/ca-en/document/c06133734  (This lists CP1025nw as compatible, I just bought this in 2014, works great up until yesterday, before I updated my MacBook pro).

 

However when I try and get the latest driver software from here: https://support.hp.com/us-en/drivers/selfservice/hp-laserjet-pro-cp1025-color-printer-series/4052955...

 

The macOS 10.14 is not available, only up to 10.13.  

Can someone at HP please add the 10.14 driver as it's listed in HP's MacOS 10.14 Mojave Compatible Printers List??

Otherwise please update this list and remove CP1025nw from it.  Which would be extremely unfortunate because that would create a lot of waste since I would have to throw out a perfectly awesome HP printer into the garbage and buy a new one (you think it'll be an HP?? ya right)

2 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎11-15-2018 04:32 PM

HP Recommended

Tried that multiple times amongst other things and nothing helped until I did the following:

 

1. Unplug my HP printer

2. Throw it in the garbage (electronic recycling)

3. Buy a Brother printer, plug in and it works.  Never buying planned obsolescence HP ever again.  

View solution in original post

Was this reply helpful? Yes No
2 REPLIES 2

‎11-01-2018 12:10 PM

HP Recommended

Hi,

Your printer drivers are provided via Apple Software Update for both High Sierra or Mojave, the steps listed for 10.13 applies for 10.14 as well.

 

Please try following below steps to install the printer on your Mac:

https://support.hp.com/us-en/document/c04510394

 

If you experience any issues, would you like to use the printer with a USB or wirelessly?

 

For a Wireless connection, is the printer already connected to your network with a solid blue wireless light?



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
Was this reply helpful? Yes No

‎11-15-2018 04:32 PM

HP Recommended

Tried that multiple times amongst other things and nothing helped until I did the following:

 

1. Unplug my HP printer

2. Throw it in the garbage (electronic recycling)

3. Buy a Brother printer, plug in and it works.  Never buying planned obsolescence HP ever again.  

Was this reply helpful? Yes No
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