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‎08-09-2020 02:45 PM

HP Recommended
Product: HP Photosmart 7520
Operating System: Mac OS X 10.11 El Capitan

My printers touch screen is blue with the message B8BEAAB4 on it with a square symbol symbol above it. I cannot perform any functions on it . I can't even turn it off when I push the power button. Before this happened the power button was flashing and the wifi wasn't working.

1 REPLY 1

‎08-09-2020 03:12 PM

HP Recommended

@Fran301 

 

Well, you could try the printer Restart

 

Printer Turns Off Unexpectedly or Repeatedly

Step 2

 

 

Nice printer when introduced, mid-grade (about $110 new several years ago), decent printing, early years had reports of trouble staying connected to Wireless in Windows (eventually fixed with an update to the drivers)...

 

Old printer - if you have been having spurious issues with it, the printer might just be showing its age.

 

Worth a try.

Good Luck.

Could just be a glitch...

 

'0xc19a0005' or Similar Error Code Displays

 

Printer  Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, User Guides / Manuals, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP Photosmart 7520 e-All-in-One Printer series 

 

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Dragon-Fur

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