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iOS

My HP4100e will not accept my iOS 16.6 during setup 

2 REPLIES 2
HP Recommended

Hi @BJJJimmy,

 

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

 

I see that you are looking for information to set up your Printer on Mac OS.

Please follow the steps below to connect your printer to the network.

 

1) Uninstall the HP smart app, Restart the printer and the computer or mobile device to clear possible error conditions.

 

2) Enable Wi-Fi setup mode: When you turn on your printer for the first time, it is temporarily placed in Wi-Fi setup mode so that it can be discovered during setup. Use the printer control panel to restore Wi-Fi setup mode, and then set up the printer again. Go to Restore Wi-Fi setup mode on your HP printer for more information.

 

3) Refer to this link to use the HP smart app on your phone/tablet/PC to add a printer.

 

Note: Enable Bluetooth for an HP Smart app setup: Enable Bluetooth on your computer or mobile device so that HP Smart can detect the printer during the setup.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

I hope this helps.

Take care and have a great day ahead!

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

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If you're referring to a hypothetical future iOS version, it's essential to ensure that your HP4100e printer is compatible with the specific iOS version you're using for setup. Much like ensuring compatibility between different devices, like a printer and a smartphone, it's crucial to check for software or firmware updates for your HP4100e that might be needed to support the new iOS version. This process is somewhat analogous to ensuring that a gun ammunition matches its caliber to operate correctly, as compatibility is key in both cases. To resolve the issue, I recommend checking HP's official website or contacting their support for the latest information and assistance regarding your printer's compatibility with the iOS version you're trying to set up.

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