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HP Recommended
HP Deskjet 6988
Microsoft Windows 10 (64-bit)

I have connected this printer to my computer before with no problem.

Now I get the message "GET /DevMgmt/DiscoveryTree.xml" repeated page after page.

The printer automatically inserts half the next page so when I print a page, it gives half the page on one page and the bottom on the second page.

I see people in the past have had this problewm with earlier versions of Windows but some have said it does not work.

1 REPLY 1
HP Recommended

@beachsunm

Welcome to HP Forums,

This is a great place to get support, find answers and tips,

Thank you for posting your query, I'll be more than glad to help you out 🙂

 

As I understand, you're getting an error message while trying to print, 

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

  • Have you attempted any steps on your own before posting on the HP Forums?
  • When was the last time it worked without these issues?

Please perform the below steps:

Click on Start > Search for Control Panel > Go to Hardware and SoundDevice and Printers > Right click on the printer driver > Printer Properties > Advanced Separator Page > Clear the space > Okay.

 

Once the above step is done, please perform the below steps and then try printing:

  1. Click Start > Search for Control Panel > Go to Hardware and SoundDevice and Printers.

  2. Right-click the HP 6980 driver icon and select Printer Properties from the drop-down menu.

  3. Click the Device Settings tab.

  4. Under Installable option set the following option:

    • Printer status notification: Disabled.

  5. Click Apply and then OK.

  6. Close the print driver windows.

Keep me posted for further assistance, 

If I have helped you resolve the issue, feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon below,

Followed by clicking on "Accept as solution" from the drop-down menu on the upper right corner,

Thank you for posting in the HP Support Forum.  Have a great day!

ECHO_LAKE
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.