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HP Recommended
HP ENVY 4520
Microsoft Windows 10 (64-bit)

Hi,

 

I brought the HP ENVY 4520 printer from United states and i moved to India. The current cartridge i am using is 63 and now i cannot print as this cartridge is not available in India.

 

I came to know that we need to do Regionalization-reset to continue working this printer from India.

 

Can you please help me with the steps, i will be very thankful to you.

 

Thank you for your help and support.

 

Thanks & Regards

Vinesh Balakrishnan

3 REPLIES 3
HP Recommended

Hi,

 

Can anyone please help me on this.

 

Thanks & Regards

Vinesh Balakrishnan

HP Recommended

Hi Team,

 

Can you please help me in this..?

 

Thanks & Regards

Vinesh Balakrishnan

HP Recommended

You will need to Contact HP to request a "Regionalization Reset". There should not be any charge for this, it is covered as part of the cartridge warranty. You will need to have access to your computer and printer while on the line with HP. You will also need to have a set of cartridges for the new region, once the reset is complete cartridges from the original region will no longer work.  HP's web page on the subject is here.

 

 


Bob Headrick,  HP Expert

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