My Hp9129 printer stopped working after firmware update

[Obg24]

My Hp9129 printer stopped working after firmware update

[Max3Aj]

@Obg24, Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 
I understand your HP OfficeJet Pro 9129e All-in-One Printer stopped working after a recent firmware update. Let’s work together to get it back up and running.

Power Cycle the Printer

This simple step can often resolve post-update glitches:

• Turn off the printer using the Power button.
• Unplug it from the wall for 60 seconds.
• Plug it back in and turn it on.

Open and Close the Front Door

This action can reset internal sensors:

• Open the front access door (where you change ink cartridges).
• Close it securely and wait for the printer to initialize.

Try a Test Print

• From your PC, try printing a simple document.
• If it still fails, proceed to the next step.

Update or Reinstall Printer Drivers

• Visit the HP OfficeJet Pro 9129e Support Page.
• Download and install the latest Full Feature Software and Drivers for Windows 11.
• Restart your PC after installation. 

I hope this helps. 

Take care and have a good day. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping! 

Max3Aj

HP Support