My Mac and printer won't communicate.

[TFrat]

Unable to keep printer connected to my Mac. I've uninstalled and re-installed the printer, the wifi is recognized but then when I go to print, I get a message that there is no printer available.  I've tried everything I can think of and have updated the drive on the printer.  Just started happening recently, never had a problem prior to this.

[senan6806]

@TFrat

A warm welcome to HP Support Community!

It's possible that the wireless router is blocking or not able to forward multicast packet (Bonjour). Multicast packet (Bonjour) allows Apple devices to locate the printer on a WiFi network. Please contact your internet service provider or router manufacturer and check if the router is able to forward multicast packet. If the router is able to forward Bonjour packets then try the following steps:

1.) Use the steps available here to update software on Mac.

2.) Use the steps available here to update the printer firmware. 

Once you update Mac and printer firmware, restart printer and Mac and then try to print. If issue persists, try the steps available here. 

Let me know how it goes!

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