Solved: My Print icon, once clicked, changes to a Save button. I ca... - HP Support Community

TillyB1122 · ‎05-28-2018

When I click on the Print icon, the next page that opens would usually allow me to print normally by clicking on the word "Print". However, a few weeks back something happened with my Printer, scanner, copier... not sure what.. but since then my "Print"option changed to a "Save" Option and now everything I want to print, has to be saved first to my computer and then from there, I need to access my document.

My printer was working 100% until a few weeks ago and not sure what happened to it.

thanks

greenturtle · ‎05-28-2018

Hi,

Thanks for using the HP Forums.

During printing, can ensure that the printer is selected and not to any other software? Example:

Select printer to print.jpg

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"

View solution in original post

greenturtle · ‎05-28-2018

Hi,

Thanks for using the HP Forums.

During printing, can ensure that the printer is selected and not to any other software? Example:

Select printer to print.jpg

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"

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