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‎04-07-2025 06:04 PM

HP Recommended
Operating System: Other

I followed some advice given to me on this site about my printer, including trying to set it up as a new printer. Now my printer will not connect to my laptop. The printer is on the wifi network but it is not found by my Mac. I am running Mac OS 15.3.2. I downloaded new drivers but they will not install. That was the first problem, but when I went through all the steps to fix it, including removing my printer and trying to connect again, nothing will work. So I have no updated drivers. The printer is connected to my wifi, but my Mac and my iPhone cannot connect to the printer now. I am deeply frustrated as I need to print documents out for work. I hope someone can help

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1 REPLY 1

‎04-08-2025 01:32 AM

HP Recommended

Hi @AbbyC224 

 

1. First follow steps from the next video:

>> https://www.youtube.com/watch?v=4RDAVmppNtw&ab_channel=PrinterGuruji

 

 

2.  Then you can go to System Preferences > Printers and Add Printer

>> https://www.youtube.com/watch?v=QLNJAgwXV30&ab_channel=ThinkTutorial

 

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

Best regards,

ferRX.

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@ferRX / I am a volunteer posting answers on my own time.
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