My printer does not print on both sides

[Federicarol]

Hello,

my printer will not print on both sides and there is no option for that. It used to print on both sides with my old laptop which had Windows but the option disappeared now with my new laptop, a Mac. Can you please help?

Thank you very much

[Jay_G24]

Hi @Federicarol,

Welcome to the HP Support Community

I'd like to help!

I understand you are unable to print on both sides.

Try the below suggestions-

Print on both sides of the paper (Mac)

Set up a two-sided (duplex) printing job from a Mac computer with an HP printer.

1. To avoid page ordering issues, load enough paper into the paper tray to complete your print job.

   NOTE: 

   To avoid paper jams, do not print on both sides of envelopes, photo paper, glossy paper, or transparencies. Do not print on paper lighter than 60 g/m2 (16 lb) or heavier than 105 g/m2 (28 lb).

2. Determine if you want the pages to read as a booklet or a tablet.

   

   Callout

   Description

   1

   Booklet layout

   2

   Tablet layout

3. Open the document, click File > Print, and then click Show Details.

   • If the Two-Sided setting is available, select the checkbox to enable it. Then from the unnamed print options menu, select Layout, select Long-Edge binding for booklet layout or Short-Edge binding for tablet layout from the Two-Sided menu, and then click Print.

     

   • If the Two-Sided setting is not available, continue to the next step.

4. From the unnamed print options menu, select Paper Handling, and then select Odd Only from the Pages to Print menu.

   

5. Depending on your printer type, select an option from the Page Order menu.

   • Paper input tray is at the front of the printer: Select Reverse

   • Paper input tray is at the top rear of the printer: Select Automatic

6. Click Print.

7. After the first side prints, remove any remaining unprinted paper from the input tray.

8. Remove the printed pages from the output tray, and then reload them into the input tray.

   • Paper input tray is at the front of the printer: Load the pages printed side up with the top edge in for booklet layout or bottom edge in for tablet layout.

     

   • Paper input tray is at the top rear of the printer: Load the pages printed side down with the top edge in for booklet layout or bottom edge in for tablet layout.

     

9. Return to the document print settings and select Even Only from the Pages to Print menu.

10. Select an option from the Page Order menu.

    • Paper input tray is at the front of the printer: Select Normal

    • Paper input tray is at the top rear of the printer: Select Automatic

11. Click Print.

Duplex settings might carry over to the next print job. To change back to one-sided printing, remove the check next to Two-Sided or select All pages from the Pages to Print menu.

Hope this helps! Keep me posted. 

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