My printer doesn't print printer claim code

[Vaso74]

Hi.

My printer HP Color LaserJet Pro MFP M277dw doesn't print printer claim code. I tried everething - disable and then enable HP Web Services, print Information sheet, Factrory reset, ... Information sheet never printed printer claim code (I tried do it many times). There is only generated email address [Personal Information Removed].I have the newest printer firmware and also newest printer drivers. Please can you help me. Thank you.

[Anand_Andy]

Hi @Vaso74,

Welcome to the HP Support Community

I understand you are facing a claim code issue with your HP Color LaserJet Pro MFP M277dw printer. Not to worry I will help you to get a resolution to resolve the issue.

If the printed page titled "Congratulations" only lists an email address, then your printer is already claimed to an HP Smart account (formerly HP Connected). 

Turn web services off and on to resolve the issue:

• On the printer's control panel, press the Wireless icon and make a note of the IP address.
• Open a web browser (ex Chrome or Mozilla) and type in the printer's IP.
• Click the Settings tab. In the Security section, click Administrator Settings.
• uncheck Webscan from EWS, and click Apply
• And go back and enable it
• A new page should print with a claim code

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Yes" on the bottom right to say “Thanks” for helping

[Vaso74]

Hi Anand_Andy.

Thank you for yor post, but it didn't help me. I have no Setting tab in my EWS. There are only these tabs:

Home, System, Print, Fax, Scan, Networking, HP Web Services. Did I do something wrong? Please can you help me more? Thank you.

[Anand_Andy]

@Vaso74,

Thanks for replying, I really appreciate your efforts.

As the issue still persists, I'm sending out a private message to assist you with the next course of action. Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

Hope this helps! Keep me posted for further assistance.

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!