My printer is showing expired. How to fix this?

[Khushi20]

Please help as I am not able to use my printer it is showing that it got expired . How to fix this

[Raj_05]

Hi @Khushi20,

Welcome to HP Support Community.  

Thank you for posting your query, I will be glad to help you.

When your HP Ink Tank Wireless 415 printer shows an "expired" message, it is likely related to the ink cartridges. This message appears when the printer detects that the ink cartridges have reached their expiration date or have been installed for an extended period. To resolve this issue, you can try the following steps.

• Check Cartridge Expiry Date: Ensure that the ink cartridges you are using are not past their expiry date. Cartridges have a limited shelf life, and using an expired cartridge may cause issues. Replace any expired cartridges with new ones.
• Reset the Printer: Sometimes, a simple reset can resolve the problem. Turn off the printer, unplug it from the power source, wait for about 30 seconds, and then plug it back in. Turn on the printer and check if the "expired" message persists.
• Update Printer Firmware: Keeping your printer's firmware up-to-date can help fix various issues. Visit the official HP website, search for your printer model, and see if there are any firmware updates available. If there are, follow the instructions provided by HP to update the firmware.
• Clean Cartridge Contacts: Ink cartridges' contacts might become dirty or covered in ink residue over time, leading to communication issues with the printer. Turn off the printer and remove the ink cartridges. Gently wipe the contacts on both the cartridges and the printer with a lint-free cloth or cotton swab dipped in distilled water. Allow them to dry completely before reinstalling the cartridges.
• Reinstall Ink Cartridges: Take out the ink cartridges and then reinsert them into their respective slots. Make sure they are securely seated and locked into place.
• Use Genuine HP Ink Cartridges: Using genuine HP ink cartridges is essential for the best performance and to avoid compatibility issues. Non-HP or expired third-party ink cartridges may not work correctly with the printer.

I hope this helps. 
 

Take care and have a good day.

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Alden4
HP Support