• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
HP Recommended

HP3050A J6  

 

I am not able to print from the internet. However I am able to print from my hard drive. When I try to print from the internet

I get a message that the printer is not activated Error code 20. I am on USB cable because I had trouble with the wireless connection in the past.

 

1 REPLY 1
HP Recommended

Hi @BOB1351 

What are you trying to print from Internet ? Is it a PDF file ?

 

Sometimes PDF files needs to be downloaded and then opened in Acrobat Reader to print.

 

Please follow steps from the next video:

>> https://www.youtube.com/watch?v=1hxjonwO7os&ab_channel=GeekPossible

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

Best regards,

ferRX.

dodecaedroh.gif

.
@ferRX / I am a volunteer posting answers on my own time.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.