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- Re: My printer says it is connected - Deskjet 3050

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02-13-2025 03:09 PM
HP3050A J6
I am not able to print from the internet. However I am able to print from my hard drive. When I try to print from the internet
I get a message that the printer is not activated Error code 20. I am on USB cable because I had trouble with the wireless connection in the past.
02-13-2025 11:20 PM
Hi @BOB1351
What are you trying to print from Internet ? Is it a PDF file ?
Sometimes PDF files needs to be downloaded and then opened in Acrobat Reader to print.
Please follow steps from the next video:
>> https://www.youtube.com/watch?v=1hxjonwO7os&ab_channel=GeekPossible
* Click YES to say thank you,
* Click Accepted Solution when question is answered.
Best regards,
ferRX.
@ferRX / I am a volunteer posting answers on my own time.