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Hello @CCW71 , how are you ?
First, you need to make sure that the driver is installed completely, because if it doesn't give the option, it is incomplete. See the complete installation in the driver below:
If the drivers are OK, then follow the procedures below as an attempted solution:
https://support.hp.com/gb-en/document/ish_6184938-6184919-16
Best Regards
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