My printer wont do the final setting up

[Susan_49]

My printer wont do the final setting up, it says that it cannot connect to the printer

[zoey7886]

@Susan_49, Welcome to the HP Support Community!  

Thanks for reaching out about your query regarding Printer Setup Issues for HP DeskJet 2822e All-in-One Printer! 

We're thrilled to have the opportunity to assist you and provide a solution.  

If your HP DeskJet 2822e All-in-One Printer is having trouble completing the setup and connecting to Windows 11, follow these steps to troubleshoot the issue:

Check Connectivity:

• Ensure that the Wi-Fi network is working properly and the printer is connected to the same network.
• Verify that the USB cable (if used) is properly connected to both the printer and the computer.

Restart Devices:

• Turn off the printer and the computer, then turn them back on.
• Restart your Wi-Fi router to ensure it is functioning correctly.

Driver and Software Update:

• Make sure you have the latest printer driver installed. You can download the latest driver from the HP website: HP Official Site.
• Install any necessary updates for Windows 11.

Reinstall Printer Software:

• If the setup is still not completed, try uninstalling the printer software and reinstalling it.
• Follow these steps:
  1. Go to Start > Settings > Devices > Printers & scanners.
  2. Select your HP DeskJet 2822e printer and click Remove device.
  3. Download the printer software from the HP website and install it again.

Verify Printer Settings:

• Ensure that the printer is set to connect via Wi-Fi.
• Follow the printer’s manual or setup guide to reconfigure the network settings.

Use HP Smart App:

• Download the HP Smart app from the Microsoft Store.
• Add your printer in the HP Smart app and follow the on-screen instructions for setting up the printer.  

Hope this helps! 

Take care, and have an amazing day!  

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Regards,