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‎07-13-2021 10:43 AM

HP Recommended
Product: Example: Hp deskjet 2300 all in one printer
Operating System: Microsoft Windows 10 (64-bit)

Hi,

My hp deskjet 2300 all in one printer setup cartridges got damaged and I can not connect my printer. Is there a way I can bypass this process?

Category:
2 people had the same question
1 REPLY 1

‎07-16-2021 01:38 PM

HP Recommended

@Utciiru

Thank you for posting on HP Support Community.

 

Don't worry as I'll be glad to help,

I understand that your HP setup cartridge is damaged. Unfortunately, this model printer does not have an option to perform a reset. Please reach out to the HP Technical Support team in your region regarding the service options for your printer. 
 

You may create a case on the website to obtain a case number if required. Kindly watch this video to know how.

 

Keep me posted for any other assistance.

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

ECHO_LAKE
I am an HP Employee

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