• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
Locked

‎04-23-2023 10:46 AM

HP Recommended
Product: HP Deskjet 5850 Color Inkjet Printer
Operating System: Microsoft Windows XP

Need full version of printer assistant for my HP 5850 printer using Windows XP.

I've been reinstalling the software for my HP 5850 printer but the printer assistant doesn't have all the features working.

Does anyone know where I can download the full version of printer Assistant so I can get all the features working? Like "Check ink levels"

 It tells me "The function selected is not available. The full featured HP driver could not be accessed. It is recommended to uninstall and reinstall the driver using the printer software" I've done that more than once but nothing changed. Can anyone help?

I have two HP 5850 printers that work just GREAT but it would be a real help to get the printer assistant working correctly again.

Don't know what happened? Never had this problem before.  Many Thanks!!!     RB      

Category:
1 REPLY 1

‎04-23-2023 10:47 AM

HP Recommended

JUST CHECKING!

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.