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HP Recommended
HP DeskJet 2655 All-in-One Printer
Microsoft Windows 7 (64-bit)

My Deskjet 2623 won't recognised refilled HP cartridges (it wants me to insert the original setup cartridges, which I no longer have).  I've tried every tip from every other user to try to fix it (e.g. disable cartridge protection, turn printer off at power point and reinsert each cartridge, etc).   I've noticed that other people with this problem have been sent instructions for an OOBE reset of the printer by an HP support person.  That's what I'd like to try if I can get the instructions.  (Note my deskjet is a 2623 not a 2655). 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @dunnjxz 

Follow the steps that shows in the next link, 

* Click YES button  to say thanks, 

* Click Accepted Solution if the question is answered.

 

Best regards, 

ferRX.

BADGE_VERSION_7_ferRX.pngdodecaedroh.gif

.
@ferRX / I am a volunteer posting answers on my own time.

View solution in original post

1 REPLY 1
HP Recommended

Hi @dunnjxz 

Follow the steps that shows in the next link, 

* Click YES button  to say thanks, 

* Click Accepted Solution if the question is answered.

 

Best regards, 

ferRX.

BADGE_VERSION_7_ferRX.pngdodecaedroh.gif

.
@ferRX / I am a volunteer posting answers on my own time.
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