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- HP Community
- Printers
- Printer Setup, Software & Drivers
- Need Windows 7 Drivers for HP2842e

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07-12-2025 03:55 AM
@DaydayM1, Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
HP DeskJet 2842e All-in-One Printer supports from Window 8.1 and Unfortunately, HP does not officially support Windows 7 for this model.
Please try these steps,
Option 1: Use a Universal Print Driver (UPD)
HP offers a Universal Print Driver (UPD) that may work with basic printing functionality.
- Visit the HP Universal Print Driver page.
- Select “HP Universal Print Driver for Windows PCL6”.
- Download and install the driver.
- During installation, choose “Add a printer using TCP/IP address or hostname” and enter your printer’s IP address.
Note: Scanning and advanced features may not work with this method.
Option 2: Use Windows Built-in Drivers
Sometimes, Windows 7 may detect the printer and install a basic driver automatically:
- Connect the printer via USB.
- Go to Control Panel > Devices and Printers > Add a Printer.
- Let Windows search for available drivers.
You may refer to this document - HP Products - My operating system is not listed on HP Software and Driver Downloads | HP® Support
I hope this helps.
Take care and have a good day.
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Max3Aj
HP Support