Need a Driver for Photosmart D7460 printer for Win10

[mc-ott]

I cannot install Photosmart D7460 which is on my LAN, Windows10 Printer Install does not find it. However, I can see the Printer and log into it from Firefox using its local IP adress. Also, I can print on D7460 from my Macbook Air and iMac.

HP Print and Scan Doctor 5.2 does not help reslove the problem and Windows install cannot find a digitally signed driver in the Hewlet Packard list of printers. I need a driver for Photosmart D7460 and also clear instructions on how to install as I am not Win10 savvy.

Thanks for all help.

[senan6806 · Accepted solution]

@mc-ott

A warm welcome to HP Support Community!

HP Photosmart D7400 Printer software and driver available here should be compatible with Windows 10. Before you install the driver, use the method below to remove any existing printer software and drivers installed on your computer:

1.) In Windows, search for and open Programs and features

2.) Select your HP Printer

3.) Select Uninstall

4.) In Windows, search for and open Devices and printers

5.) In the Devices and Printers windows look for your HP printer. If you see it listed right-click on it and choose 'Delete' or 'Remove Device'

6.) Open up the run command with the "Windows key + R" key combo.

7.) Type printui.exe /s and click Ok. (Note: there is a space in between “printui.exe” and “/s”)

8.) Click on the "Drivers" tab

9.) Look for HP Printer driver. If you see it Click on it and click Remove at the bottom

10.) Select Ok

11.) Select Apply and Ok on the Print Server Properties windows

12.) Close Devices and Printers

13.)  Open up the run command with the "Windows key + R" key combo.

14.) Type c:/programdata and click Ok. Go to Hewlett Packard folder, remove any printer related folders & files.

15.) Restart the computer and then install the software and driver package.

Let me know how it goes!

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Have a great day!

[mc-ott]

I did download the suggested file and installed the driver, printer work now.

Thank you very much.

[senan6806]

@mc-ott

You are welcome, mc-ott 🙂 Glad to hear that the issue is resolved. If you need any help, feel free to reach out to us. Have a great day!