• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Here is the solution to configure HP FutureSmart Printers with Kiwi Syslog Server Click here to view the instructions!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
HP Recommended

Need a total reset on 8625 printer

1 REPLY 1
HP Recommended

Hi @Bob081959,

 

Welcome to HP Support Community.

 

Thank you for posting your query, I will be glad to help you.

 

To perform a total reset on an HP OfficeJet Pro 8625 printer, follow these steps.

 

Turn Off the Printer:

  • Press the power button to turn off the printer. Wait for it to fully power down.

Unplug the Printer:

  • Disconnect the power cord from the back of the printer and unplug it from the electrical outlet.

Wait:

  • Leave the printer unplugged for about 60 seconds. This allows any residual power to drain and can help reset the internal components.

Reconnect and Power On:

  • Plug the power cord back into the printer and then into the electrical outlet.
  • Turn the printer back on by pressing the power button.

Perform a Factory Reset (if needed):

  • If you want to perform a factory reset through the printer's menu:
    • From the printer's control panel, go to the Setup menu.
    • Select Printer Maintenance or Tools (depending on your model).
    • Choose Restore Defaults or Factory Reset.
    • Confirm the reset if prompted.

Reconfigure the Printer:

  • Follow the on-screen instructions to set up the printer again, including connecting to Wi-Fi and reinstalling any necessary print cartridges.

 

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4

HP Support 

Raj_05
HP Support Community Moderator
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.