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‎01-29-2019 10:53 AM - edited ‎01-29-2019 10:54 AM

HP Recommended
Product: Samsung C1860
Operating System: macOS 10.14 Mojave

I'm running macOS 10.14 Mojave and the most recent firmware update on HPs site is from 2017. My printer is acting up where it randomly can't be "found" or "connected" to from my Mac which then requires a reboot of the printer, or it will print multiple copies of one job when I only submitted ONE copy to be printed. I'm pretty certain the firmware needs to be updated but I can't find any updated version online. Am I missing something??

2 REPLIES 2

‎04-30-2019 02:42 AM

HP Recommended

hi @jax304 , 

 

Sorry to hear your experience. Just to ensure you have the right link to download click below. 

https://support.hp.com/sg-en/drivers/selfservice/samsung-xpress-sl-c1860-color-laser-multifunction-p...

 

Please make sure to follow the installation instructions for a successful download and installation.

 

 

regards, 

Waynetheshayne

Click "Accept as Solution" if it solved your problem, so others can find it. If my answer was helpful please click the "Thumbs Up" to say "Thank You". Although I am an HP employee, I am speaking for myself and not for HP.

Was this reply helpful? Yes No

‎04-30-2019 02:43 AM

HP Recommended

hi @jax304 , 

 

Sorry to hear your experience. Just to ensure you have the right link to download click below. 

https://support.hp.com/sg-en/drivers/selfservice/samsung-xpress-sl-c1860-color-laser-multifunction-p...

 

Please make sure to follow the installation instructions for a successful download and installation.

 

 

regards, 

Waynetheshayne

Click "Accept as Solution" if it solved your problem, so others can find it. If my answer was helpful please click the "Thumbs Up" to say "Thank You". Although I am an HP employee, I am speaking for myself and not for HP.

Was this reply helpful? Yes No
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