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‎02-13-2019 04:53 AM - edited ‎02-13-2019 06:12 AM

HP Recommended
Product: Deskjet 940c
Operating System: Microsoft Windows 10 (64-bit)

I recently bought a new laptop and on windows 10 pro 64bit on the laptop I was trying to install my printer Deskjet 940c which is already installed on my desktop with windows 10 pro as well. This time tho the driver isn't showing from the list that appears when you click windows update while installing the printer driver. I want to know how to get the driver again either off the other pc desktop with windows 10 or from some archieve HP can provide to me.

 

The instructions from the hp site are from when it was possible to do it from windows 10 update list.

 

UPDATE I can print now, apparently the drivers I downloaded from microsoft website in cab format preinstalled them as selectable drivers while following the wizard for printer driver installation.

1 REPLY 1

‎04-30-2019 02:24 AM

HP Recommended

hi @miguel2013 , 

 

Thanks for your post.  Sorry to hear your experience. Just to ensure you have the right link to download click below:

 

https://support.hp.com/us-en/document/c01796879

 

Please make sure to follow the installation instructions for a successful download and installation.  Let me know if this helped. 

 

 

regards, 

Waynetheshayne

Click "Accept as Solution" if it solved your problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP.

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