Need factory reset of 8630 printer

[kehdad]

I have an HP 8630 printer.

It was originally setup for my business.

The individual who set it up, LOCKED the controls and the printer requires a username and password to UNLOCK them.

The individual who set up the printer has died. I had to get a new router, and now the printer will not connect, even though I named the new router SSID the same as the old one, and kept the password the same. I need to be able to hard reset the printer to factory new.

[Rainbow23]

Hi @kehdad,

Welcome to HP Support Community. 
Thank you for posting your query. I will be glad to help you.

I see that you are facing wi-fi connection issues with your HP Officejet 8630 All-In-One Printer after changing the router.

Please follow the steps listed below to restore the printer to its network defaults and then reconnect to the wireless network.

Step 1: Restore the printer to its network defaults.
1. From the printer control panel, touch or swipe down the tab at the top of the screen to open the Dashboard, and then touch ( Setup ).
2. Touch Network Setup.
3. Touch Restore Network Settings.
A message appears stating that the network defaults will be restored.
4. Touch Yes.

Step 2: Re-connect the printer to the network.
1. From the printer control panel, touch or swipe down the tab at the top of the screen to open the Dashboard, and then touch (Wireless).
2. Touch (Settings).
3. Touch Wireless Settings.
4. Touch Wireless Setup Wizard or Wi-Fi Protected Setup.
5. Follow the display instructions to complete the setup.

You may also refer to this document.

Let me know if this helps.
Take care and have a great day ahead.

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