Need factory reset procedure

[RandyChuck]

Hello,

I can not access the admin UI of my printer and wish to perform the factory default settings.

Model: MFP178nw

SN: [edited]

PN: 4ZB96A

Solved: HP Color Laser MFP 170 Printer series - reset to factory set... - Page 3 - HP Support Commun...

[RandyChuck]

Hi HP forum helpers, I know there is a process to perform a factory default of the settings. This prior post indicates this procedure must be sent via DM. Hoping someone can hop on and share the process. 

 https://h30434.www3.hp.com/t5/Printer-Setup-Software-Drivers/HP-Color-Laser-MFP-170-Printer-series-r...

[Anand_Andy]

Hi @RandyChuck,

Welcome to the HP Support Community

I understand you need information on performing a factory reset on your HP Printer. Not to worry I will help you to get a resolution to resolve the issue.

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device. 

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer. 

In order to access your private messages, click the private message icon on the upper right corner of your HP Community profile, next to your profile Name or simply click on this link.

I hope that answers your concern adequately. Let me know!

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!