Need help changing the region on my 7740 printer

[Traveller56]

Rachel571 or Irwin6 or anyone else, can you please help me with this?  I am unable to receive private messages and that seems a requirement to get a solution here.

[Irfan_06 · Accepted solution]

Hi @Traveller56,

I am sorry to hear that you are not able to access the Private message, the Private message has been enabled now for your profile.

Please install the new country ink cartridges and perform the steps given below.

If your computer is connected to the printer with a USB or wireless connection, you can open the Set New Regions window with HP Smart by following these steps.

1) Open the HP Smart app.

2) On the Home screen, click gear icon.

3) Click About, press and hold Ctrl + Shift, and then right-click on the HP Smart logo.

The region reset screen opens.

4) Take a screenshot of the screen and send it to me in a private message.

To access your private messages, click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

Take care and have a great day ahead!

Irwin6

HP Support