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- HP Community
- Printers
- Printer Setup, Software & Drivers
- Re: eed help getting to Print Claim Code

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03-28-2020 04:20 AM
I have the same problem . My printer is a brand new color laser 150nw. The instructions and the printer web page don't seem to match so I cannot get the claim code. The printer works very well (wifi to the BT modem from there to ethernet via a switch to the ethernet PC) but I cannot get anywhere near a claim code for alexa
03-30-2020 06:13 AM
Welcome to the HP Support Community.
Here are some documents to help you get your claim code: https://support.hp.com/us-en/document/c05330917 and https://support.hp.com/in-en/document/c03550536
Let me know if this helps.
If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!
Thanks!
Have a great day!
I am an HP Employee
03-31-2020 12:01 PM
Sorry not your fault, but have you looked at the instructions you kindly sent me? I don't have the time to faff about like this trying to get a simple function to work. I'm sure that HP top brass get their under butler's IT team to fix things like this for them, but I bought a printer, not a mind game.
I found another way to print out my shopping list - I select print from the Amazon list screen.
If one of the desired functions is to link the printer directly to Alexa, this printer should be avoided, despite the hype.
But thank you again for your efforts.
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