Need help with C4EBA341 error on HP Envy 5530 mfd

[RB_Rhodes]

Getting C4EBA341 error on HP Envy 5530 mfd.  Unable to clear error.  Most on line "resolutions" to this issue suggest unplugging, hold down power button for 30 seconds, remove ink carts, power on, reinstall ink carts, etc.  Unable to remove ink carts as the cartridge holder is solidly stuck in the far right hand position.  I'm afraid to push on it too hard as it's just plastic and I fear that I'll break it.

Any other suggestions?

Thanks,

RR

[sandytechy20]

@RB_Rhodes 

Welcome to the HP support community.

I understand that you are getting a C4EBA341 error, I am glad to assist you.

You might have to perform a semi-full reset on the printer to fix this issue.

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.  

I am sending you a private message with the steps to reset the printer. Please check the mailbox icon at the top-right corner of this screen.

I hope this helps resolve this issue completely.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.