Need help with driver for an HP laser jet pro m102 series for a macOS 10.15

[GILBERTA1]

I have a new iMac and having difficulties getting the printers to work.  I have Laser Jet Pro M 102w that are currently working on Dell computers.  I thought I would have to download a driver on the iMac but the automated system is not working.  Do I need to download a driver?  The m 102 series is not available to select from the iMac.

[Kumar0307]

Hi @GILBERTA1

Welcome to the HP Support Community. I'd be happy to assist you.

HP LaserJet Pro M102w Printer is AirPrint compatible. Let us install the printer using this driver:

Please ensure that the printer is up to date with its firmware and Mac is up to date with its software. If you are unsure you may use the links below to update the printer firmware and Mac software:

Update printer firmware

Update software on Mac 

1.) Click the Apple menu, click System Preferences, and then click Print & Scan or Printers & Scanners.

2.) Check if your printer name displays in the Printers list, If your printer is listed, click the printer name, click the minus sign to delete the printer.

3.) If you see multiple printer queues for the same printer, remove all extra printers by selecting them one at a time, and then clicking the minus button at the bottom of the list.

4.) Click the plus sign, click Add Printer or Scanner, click the printer name.

5.) Click the Use or Print Using menu, select AirPrint in the pop-up menu. Then click Add.

6.) Try to print.

Alternatively, you may also use HP Smart app to print from your MAC

Click here to download and know more about the app.

Hope this helps! Keep me posted. 

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