Need new firmware for laserjet mfp m29w

[arghtoomanyissu]

All of the instructions for updating firmware DO NOT WORK. When I check for new software/drivers, I can click "install" but then I am sent to the App store. I already have the HP Smart app but NONE of the instructions for updating firmware work. It's all an endless loop

[Anand_Andy]

Hi @arghtoomanyissu,

Welcome to the HP Support Community

I understand you are facing an issue with the HP Smart app for your HP LaserJet Pro MFP M29w Printer. Not to worry I will help you to get a resolution to resolve the issue.

To assist better:

• Were there any updates done on the PC?

While you respond to that, please go ahead and uninstall the HP Smart app from your MAC PC.

Steps to uninstall HP Smart and reinstall:

• Click Finder, and then click Applications. In the list of apps, click and drag the HP Smart app to the Trash at the end of the dock.
• Go ahead and Update the software on Mac 
• Restart PC
• Once the PC is turned back and idle, download HP Smart 
• Once installed, check if you are able to access the app.

Update the printer firmware 

• Click here to download and install the latest printer firmware from your product
• Click here to know different methods of updating printer firmware.

Hope this helps! Keep me posted. 

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