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‎09-25-2023 05:23 AM

HP Recommended

I am trying to setup this printer using my new computer with Windows11 but it keeps asking for passcode. HP website does not even recognize this printer (HO Officejet H470). I tried using passcode 12345678 but it didn't work.

2 REPLIES 2

‎09-27-2023 04:15 PM

HP Recommended

Hi @dhoang,

 

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to assist you.

 

I see that the information related to your printer might require one-on-one interaction to fix it.

 

I've sent you a private message with the instructions. In order to access your private messages, Click the Private message icon on the upper right corner of your HP Community profile Next to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

 

Take care and have a great day ahead!

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

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‎09-27-2023 06:52 PM

HP Recommended

Hello Irwin, thank you for reaching out but it is a little late. Once I found out that the printer is more than 10 years old and it isn't even listed in your system (even with SN); I threw it out. 

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