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Locked

‎01-05-2021 04:30 PM

HP Recommended
Product: HP Photosmart C4680
Operating System: macOS 10.15 Catalina

Can't find software to reinstall for the HP Photosmart C4680 printer on the HP site, Anyone have a 1-800 number to contact HP? HP suggested we remove the software and reinstall but there isn't any software to install.... Very frustrated.

1 REPLY 1

‎01-12-2021 08:58 AM

HP Recommended

@JoyceBB

 

I reviewed your post and I understand that you are unable to print from your Mac computer.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you follow the steps in the below article to run a system test on the computer to make sure that there are hardware issues.

 

HP Photosmart C4680 driver for macOS 10.15 is not available from the HP website or Apple Software Update. However, Gutenprint (formerly called Gimp-Print) provides open-source basic print drivers for many printers that would otherwise not be supported in Mac OS X. To see if your printer is supported, go to Gutenprint drivers for more information.

 

NOTE: Gutenprint drivers are not supported by HP or Apple.

 

I hope that answers your question and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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