Need starter ink cartridges

[Sigillite]

Its an old printer and out of warranty but still brand new. We don't have the starter ink cartridges so we cant set it up. How do we go about getting them? It's extremely frustrating that I can't actually call someone directly at HP without paying $20 dollars. 

[Jay_G24]

Hi @Sigillite,

I'd like to help!

I understand you are receiving a "use setup cartridges" error.

If you have regular ink cartridges,we could perform an OOBE reset on the printer to bypass the error

• The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.
• In order to access your private messages, click the support private message icon on the upper right corner of your HP Support community profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

Hope this helps! Keep me posted. 

And, Welcome to the HP Support Community. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Yes" on the bottom right to say “Thanks” for helping.