I have this printer stopped for a long time so i went to buy a new original black cartridge and install it but it just printed blank pages so i went to clean the printhead because it was possible clogged since i don´t use this printer in years. But it started to show the setup cartridge error message and with a little research i did a semi reset on the print on the setup menu. Now i cant bypass the setup cartridge message every time i turn the printer on so i can't goto the setup menu. Anyone can help me ho to bypass this error message. Of course i don't have the setup cartridges since i have this printer for years.
Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".