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Locked

‎05-14-2020 09:06 AM

HP Recommended
Product: HP Photosmart 5510

Hello,

 

I have a HP Photosmart that I bought in Australia quite a while ago now. I have since moved to France and while there aer compatible cartridges I can't use them as the printer is region locked. Also since my printer is quite old it is out of warranty and I can't access any technical support. Is there any way I will be able to use my printer?

 

Thanks

1 REPLY 1

‎05-21-2020 02:49 PM

HP Recommended

Hi @Hawkeye00

 

Welcome to the HP Support Community. I'd be happy to assist you

 

Due to the current global COVID-19 situation, we're seeing an influx of customers coming in for support. We appreciate your patience.

 

I have sent you a private message with the reset steps, specific to your printer. Check next to your profile Name, you should see a little blue envelope, please click on it.  

 

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

 

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