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‎12-22-2022 07:19 PM

HP Recommended
Product: HP Color LaserJet Pro MFP M281fdw

Hi there.  I've replaced one of the toner cartridges on my machine and have poor print quality and ink splotches on printing.  I need to remove the drum unit to clean the transfer wire, I've looked at the HP Videos but I can't see where the drum is.  Help!!!   

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1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎12-25-2022 02:56 PM

HP Recommended

Many thanks for your quick response Repairatrooper, appreciated.  Very frustrating to go looking for something that isn't there.  Cheers top job & thank you - Rob A Melbourne Australia   

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2 REPLIES 2

‎12-22-2022 08:29 PM

HP Recommended

This device does not have a separate drum unit. Drum units are in each cartridge. Image is written to the drum, transferred to the ITB and then applied to paper and fused. If you are getting a drum related defect, you have a bad cartridge. HP does not use corona wires any longer in printers. There is a mag roller in the cartridge and transfer rollers in the ITB.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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‎12-25-2022 02:56 PM

HP Recommended

Many thanks for your quick response Repairatrooper, appreciated.  Very frustrating to go looking for something that isn't there.  Cheers top job & thank you - Rob A Melbourne Australia   

Was this reply helpful? Yes No
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