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- Need to remove the imaging drum, clean & refit & I c...

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12-22-2022 07:19 PM
Hi there. I've replaced one of the toner cartridges on my machine and have poor print quality and ink splotches on printing. I need to remove the drum unit to clean the transfer wire, I've looked at the HP Videos but I can't see where the drum is. Help!!!
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12-25-2022 02:56 PM
Many thanks for your quick response Repairatrooper, appreciated. Very frustrating to go looking for something that isn't there. Cheers top job & thank you - Rob A Melbourne Australia
12-22-2022 08:29 PM
This device does not have a separate drum unit. Drum units are in each cartridge. Image is written to the drum, transferred to the ITB and then applied to paper and fused. If you are getting a drum related defect, you have a bad cartridge. HP does not use corona wires any longer in printers. There is a mag roller in the cartridge and transfer rollers in the ITB.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.