• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
HP Recommended
HP Color LaserJet Pro MFP M283cdw
macOS 12.0 Monterey

I set the admin password for my computer and now can't remember it. 
Here are the steps I tried to reset the password:

  • From main printer control touched Setup
  • Touched the space between Home and ? - heard a beep
  • Touched the Back button - heard a beep
  • Touched Setup again

There was no Secondary Setup menu that displayed, only the main Setup menu

There was no NAND Reset option

All other options wanted that password I don't remember.

What else can I try?

Thanks,
Sheilagh

1 REPLY 1
HP Recommended
This video shows how to do the hard reset of your HP Color LaserJet Pro MFP M283fdw all-in-one printer or an HP Color LaserJet Pro MFP M282 - M285fdw all-in-one printer. This reset the admin password, network setting, fax setting and all data to factory defaults. Welcome To My Youtube Channel - ...
Hp Color Laserjet Pro MFP M280nw Hard Reset Factory Reset
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.