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‎09-25-2020 07:21 AM

HP Recommended
Product: HP Color LaserJet Pro MFP M274n
Operating System: Microsoft Windows 10 (64-bit)

I am the new Local IT admin in my company and I want to configure our HP Color LaserJet Pro MFP M274 but because of forgotten admin password I cannot do it. How can I reset the printer from the hardware itself or even from the menus, everywhere I go I'm requested for the password I dont have. This is NOT the wifi password, this is network connected, the printer works just fine, but I would like to be able to manage it... what happens when it breaks down and I cannot access it? or maybe we need to use another email address for the scanning.. 

 

Thanks.

 

Erwin

 

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎09-25-2020 09:51 AM

HP Recommended

Check your private messages for requested information, envelope at top right of screen.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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1 REPLY 1

‎09-25-2020 09:51 AM

HP Recommended

Check your private messages for requested information, envelope at top right of screen.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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