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Someone created a password for the printer but didn't share it. I need to reset it to create a new password.

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HP Recommended

You need to perform a cold reset from the preboot menu. Enter preboot menu by starting machine and when you see the HP logo on the screen with 1/8 underneath press the logo in case of touch screens or the X for keypad machines. Look for startup options in the menus and select cold reset.

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