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HP Recommended
HP DeskJet 3762 All-in-One Printer
macOS 12.0 Monterey

The embedded web server (EWS) for my HP DeskJet 3762 printer shows several functions that indicate that they are locked by an Administrator. I am the only Administrator that exists and I do not remember setting a custom password. I have tried all the passwords that I have associated with HP and none of them work.

 

Is there a default Administrative password for EWS on this printer?  If not, how can I reset the printer to factory settings and allow access to those protected functions?

 

Have tried all the options that I have seen listed in the support forums to no avail (so far).

 

 

EWS Display.pngLogin required.png

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Check on the back of the printer for a label. If this is a wireless capable printer the default password is the same as the default wireless password.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



View solution in original post

2 REPLIES 2
HP Recommended

Check on the back of the printer for a label. If this is a wireless capable printer the default password is the same as the default wireless password.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



HP Recommended

Yes! That worked. I wish there was somewhere in the printed material that came with the printer that indicated that. Then the frustration factor would be much less and I wouldn’t have wasted your time with an obvious answer. Thanks so much for your help!!

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